The account fails. On Eiger there is one outcome for breaching any trading rule, and the trading rules page states it before the first table: "Breaching any rule below fails the account. There are no warnings, no partial penalties and no soft strikes."
Key takeaways
- Every rule on the rules page is a hard breach except one: the 50% one-day profit share, which only holds back a pass or a payout. There is no warning stage.
- Rules are checked automatically against your trade history.
- A failed account loses platform access and any unpaid simulated profit.
- You never owe the losses on the account. The most you lose is what you paid.
- If the first step ended by a breach or by inactivity, you can restart that account once at half the full fee for its size. Otherwise, you can buy a new account.
Which rules count as a breach
All of them but one. The rules page does not keep a strike count. Going past 5% daily loss during an evaluation fails the account the same way as holding a position past 22:00 UTC, opening or closing a position inside the news window (30 minutes before to 30 minutes after a high-impact release for either currency of the symbol) or leaving a position without a stop-loss for more than 10 minutes. Going more than 5 days without opening or closing a trade fails it too.
The exception is the one-day profit share. No single day may make up more than 50% of total profit, but this never fails the account. In an evaluation the pass waits, and on a funded account the payout request waits, until profit is spread across more days.
That includes rules where the breach comes from something you did not click at that moment. A pending order that fills during the rollover hour, a sixth position on one symbol from a limit order, or a floating loss that grows while you are away all count. The check reads the trade history, not what you meant to do.
The Terms & Conditions add two kinds of breach that are not in the rule tables. Breaking the Trading Communities section, for example by copying trades or following an unaffiliated signal group, is a material breach: the account fails, unpaid simulated profit is forfeited, and further accounts in your name may be refused. Copy trading, signals and EAs covers that section. And a chargeback while an account is active is also a material breach, which results in immediate termination of all accounts.
What you lose, and what you never owe
The Termination section of the Terms & Conditions says breached accounts lose access to the platform and any unpaid simulated profits. On a funded account, that means profit you had not yet been paid a reward on is gone with the account.
The fee is not returned either. The Refund Policy says all purchases are final, and lists breached accounts among the cases where no refund, credit or exchange is available.
What you do not lose is anything beyond that. Your account is a Simulated Demo Trading Account, a digital product and not a financial one: no real capital is traded and no orders reach a live market. The site is plain that losses on the account are never repayable. There is no margin call, no debt and no claim. On Pay After You Pass, if you do not pass, nothing more is owed, so the most you can lose is what you paid at checkout. The most you can lose goes through that per program.
Your two options after a breach
The site gives two ways back in. Which one is open depends on where the account ended. An inactivity failure is treated the same way as a breach here.
| Breach in the first step | Restart once | Same account, half the full fee for its size, or buy a new account. |
|---|---|---|
| Breach in step 2 of the 2-Step | New account | The restart covers the first step only. |
| Breach on a funded account | New account | The restart covers the first step only. |
| Second breach after a restart | New account | The restart is available once per account. |
The Terms spell out the restart: if the first step of an evaluation on any program ends because a rule was breached or because of inactivity, you may restart that same account once, for a fee equal to half of the full fee for that account size. On Pay After You Pass that is half the full 1-Step fee, €367.50 on the €100,000 size, and the rest of the Pay After You Pass fee is still due once you pass. The restarted account runs under the same Terms and trading rules. The home page describes it as the same size, the same rules and a fresh balance. The full detail is in the first-step restart.
Two worked examples
A 2-Step Challenge on €25,000. The fee was €125. In step 1 you hold a trade past 22:00 UTC and the account fails. You can restart the same account once for €62.50, half of €125, with a fresh balance. If you breach again, the restart has been used, and the next option is a new account at the full fee.
A 1-Step Challenge on €50,000. The fee was €390. You pass the step, the funded account opens, and weeks later a floating loss takes the account below its 3% daily limit, which on €50,000 is €1,500. The account fails, along with any unpaid simulated profit. The restart does not apply, because the breach was not in the first step. Your options are a new 1-Step Challenge at €390, or another program. You owe nothing on the €1,500 loss.
A breach ends the account. It never creates a bill.
Checking before it happens
Because the check is automatic and there are no warnings, the useful work is before the trade. Every rule that can fail an account is on one page, the trading rules, and the site's position is that you read it before you buy. The four strategies detected from trade history, with their thresholds, are in prohibited strategies.
If you think an account was failed in error, open a ticket in the client portal or write to [email protected] with the account number and the trade in question. The site does not publish an appeals process, so this article does not describe one.
Frequently asked questions
Do I get a warning before the account fails?
No. The trading rules page says there are no warnings, no partial penalties and no soft strikes. Rules are checked automatically against the trade history.
Do I have to pay back the loss on a failed account?
No. Losses on a Simulated Demo Trading Account are never repayable. There is no margin call, no debt and no claim. The most you lose is the fee you paid and the account itself.
Can I get a refund after a breach?
No. The Refund Policy says all sales are final and names breached accounts among the cases where no refund, credit or exchange is available.
Can I restart a funded account that breached?
No. The restart applies only when the first step of an evaluation ends, by a breach or by inactivity, and only once per account. After a breach in step 2 or on a funded account, you can buy a new account at any time.
What happens to my profit if a funded account breaches?
The Terms say breached accounts lose access to the platform and any unpaid simulated profits. The site says nothing about rewards that were already paid.
Read the rules, then pick a program
Every rule that can fail an account is published in full before you pay. Three programs, five sizes, an 80% reward and no time limit on any step.